Nintendo Console Repair Specialists
Professional Nintendo Console Repairs
Are your Joy-Con controllers drifting, is your Nintendo Switch struggling to charge, or has the screen been damaged? JD Phones can assess a range of Nintendo console and controller faults and explain the available repair options. Visit our Newcastle, Sunderland or Heaton shops, or contact us about UK-wide mail-in repairs.
- Diagnostics before repair
- Clear repair options
- Warranty-backed repairs
- Three local shops and UK-wide mail-in service
What Is Wrong with Your Nintendo?
Choose the issue that best describes your device. Our team can assess the fault and explain which repair options may be suitable.
01
Joy-Con Stick Drift
If your character moves or the camera shifts without touching the analogue stick, your Joy-Con may have a stick-related fault. We can assess supported Joy-Con models and confirm the available repair options.
View repair options02
Screen Damage and Display Issues
Cracks, display problems or an unresponsive touchscreen can affect your gaming experience. We can inspect supported Nintendo Switch models and explain whether a suitable screen repair is available.
View repair options03
Charging and Power Problems
If your Switch will not charge, struggles to power on or loses power unexpectedly, we can assess the charging connection, battery and related components where supported.
View repair options04
Buttons and Controls
Unresponsive buttons, faulty triggers or other control problems can make games difficult to play. We can assess the affected controls and identify suitable repair options.
View repair options05
Connectivity and Docking Problems
If your Switch has trouble connecting to accessories or displaying through its dock, we can assess the reported symptoms and help identify whether the issue may be hardware-related.
View repair options06
Physical Damage and Other Faults
Damage to the casing, charging port or other components can affect your device. We can inspect the condition and explain the options available for your particular model.
View repair optionsNintendo Parts and Repair Quality
Nintendo devices vary by model, and not every fault has the same solution. We assess the device before recommending a repair.
- Compatible replacement components: Suitable parts may be available depending on the model, fault and component required.
- Model-specific assessment: We consider whether the problem affects the console, Joy-Con, screen, charging connection or another component.
- Clear repair options: We explain the proposed work, relevant costs and any limitations before proceeding.
- Warranty-backed repairs: Ask our team about the warranty applicable to the repair carried out.
We will confirm which repair options are available for your specific Nintendo device before any work is approved.
How Our Nintendo Repair Process Works
-
01
Tell Us Your Nintendo Model
Let us know whether you have a Nintendo Switch, Switch Lite, Switch OLED or another supported device. Describe the fault and tell us when it occurs.
-
02
Diagnostic Assessment
We inspect the device and assess the reported issue to identify the likely cause and determine whether a suitable repair is available.
-
03
Repair Options and Approval
We explain the recommended repair, available options and expected cost. You can review the details before approving the work.
-
04
Repair and Checks
Once approved, we carry out the agreed repair and check the affected functions where practical. We will explain any remaining limitations or further issues identified.
Choose Your Nintendo Device
Identify your Nintendo console or controller to help us establish the relevant repair options.
Nintendo Switch
Nintendo Switch OLED
Nintendo Switch Lite
Nintendo Controllers and Joy-Con
Need Help Identifying Your Device?
Tell us which Nintendo console or controller you use and describe the fault. Our team can help you identify the next steps.
Find a Nintendo RepairVisit Your Nearest JD Phones Shop
From Nintendo Switch screen problems to Joy-Con faults, JD Phones offers local repair support across three North East locations. We also offer UK-wide mail-in repairs, subject to confirmation that your device and fault can be assessed.
01
Newcastle upon Tyne, NE1 5AN Get directions 02
Sunderland, SR1 3BT Get directions 03
Newcastle, NE6 5LP Get directions
Newcastle
23 Nelson StreetNewcastle upon Tyne, NE1 5AN Get directions 02
Sunderland
7 Union StreetSunderland, SR1 3BT Get directions 03
Heaton
222 Chillingham RoadNewcastle, NE6 5LP Get directions
UK-Wide Mail-In Nintendo Repairs
If you cannot visit one of our shops, contact JD Phones about our UK-wide mail-in service. We will explain the process and confirm whether your Nintendo device is suitable before you send it.
Find Your Nearest JD Phones Shop Ask About Mail-In RepairsFrequently Asked Questions
Can you fix Nintendo Switch Joy-Con drift?
We can assess supported Joy-Con controllers with stick drift and explain the available repair options. The appropriate solution depends on the controller model, the fault and parts availability.
Can you repair a cracked Nintendo Switch screen?
We can assess supported Nintendo Switch models with cracked or damaged screens and confirm whether a suitable replacement is available. The repair depends on the model and extent of the damage.
Can you repair a Nintendo Switch that will not charge?
We can assess charging problems and inspect the relevant connection, battery and related components where supported. We will explain the available options after the device has been checked.
Do you repair Nintendo Switch Lite consoles?
We can assess supported Switch Lite models for screen, button, charging and other hardware faults. Repair availability depends on the issue and the parts required.
Can you repair Nintendo Switch buttons?
We can assess unresponsive or damaged buttons on supported Nintendo devices. The repair options depend on the model and the cause of the problem.
How much does a Nintendo repair cost?
The cost depends on the model, the fault and the components required. Contact JD Phones with your device details for guidance on the next steps.
Can I send my Nintendo Switch for a mail-in repair?
JD Phones offers UK-wide mail-in repairs. Contact us before sending your device so we can explain the process and confirm whether the model and fault can be assessed.
How long will a Nintendo repair take?
Repair times vary according to the fault, model and parts availability. We can provide an estimate after assessing the device.
Get Back to Playing
From Joy-Con drift and screen damage to charging and power problems, JD Phones can help you understand your Nintendo repair options. Contact our team to discuss your device and arrange an assessment.